When Installing the ArchiCAD import module i get an error message 2869.

Although OrthoGraph has a comprehensive IFC output, you might want to import your OrthoGraph project via our Import Module.

If your operating system is Windows 7 or newer, you might come across the Error Code 2869, when installing the Import Module. This is a compatibility issue, and can be resolved as thus:


1.      right click on the installer file

2.      choose PROPERTIES

3.      choose the COMPATIBILITY tab

4.      check the box which says “Run this program in compatibility mode with”

5.      choose “Previous version for Windows”

6.      hit APPLY then OK.


Run the installer again.

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